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Subcategories not viewing

Last post 06-25-2008, 11:37 AM by stefan. 5 replies.
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  •  06-19-2008, 3:22 PM 1252

    Subcategories not viewing

    I have a microstore that has some of the subcategories not viewing when I click on the link for them. When I do click on them it goes straight back to the home page.

    suzie 


    Suzie Carter
    www.mountain-cg.com
  •  06-20-2008, 5:19 PM 1255 in reply to 1252

    Re: Subcategories not viewing

    One possibility to check is that you may have accidentally set the same 'custom url' for several categories. The system will 'default' to the home page in that scenario.

    Cheers 

  •  06-25-2008, 8:41 AM 1269 in reply to 1255

    Re: Subcategories not viewing

    Thank you for the response. Sorry so long getting back to you.

    I looked in the category editor area and I don't have custom urls for either of those categories. I was looking at one that is working vs the 2 that are not working in that area and I see no difference between them, so I am not sure what is wrong.

    suzie
     


    Suzie Carter
    www.mountain-cg.com
  •  06-25-2008, 11:01 AM 1270 in reply to 1269

    Re: Subcategories not viewing

    There is another checkbox called something to the effect of "Show Contents" on the Category Editor, is that checked?

    Stefan Barlow
    Systems Architect
    AmeriCommerce
  •  06-25-2008, 11:26 AM 1271 in reply to 1270

    Re: Subcategories not viewing

    Yes Display Category Contents is checked. It is one of the fields I checked against the other category that is showing up, but I checked again, just in case. These categories are part of the original ones that were set up in the beginning. I would be less mind boggled if it was a new one I just set up. I am not sure how long this has been like this or if it new.

    Thanks

    Suzie 


    Suzie Carter
    www.mountain-cg.com
  •  06-25-2008, 11:37 AM 1272 in reply to 1271

    Re: Subcategories not viewing

    Send me a private message with a link to the category and I'll have a look.

    Stefan Barlow
    Systems Architect
    AmeriCommerce
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